Privacy Policy

This Privacy Policy explains how Greengate Technologies Inc. (“Greengate”, “we”, “us”) collects, uses, shares and protects your personal information when you use our app, website and services. We act as a data controller for the information described here.

We are committed to handling your data responsibly and in line with applicable data-protection laws, including the Nigeria Data Protection Act and the UK GDPR where relevant.

• Identity and contact details: your name, date of birth, address, email and phone number.
• Verification data: a photo ID and, where required, a selfie or proof of address to meet our regulatory obligations.
• Financial and transaction data: balances, transfers, swaps and payment details.
• Technical data: device information, IP address, and app usage needed to keep your account secure.

• To create and operate your account and process your transactions.
• To verify your identity and prevent fraud, money laundering and other financial crime.
• To provide customer support and communicate with you about the Services.
• To meet our legal, regulatory and reporting obligations.
• To improve and secure our products with your consent, where required.

We rely on one or more of the following legal bases: performance of our contract with you, compliance with a legal obligation, our legitimate interests in running a safe service, and your consent where we ask for it. You can withdraw consent at any time where processing is based on consent.

We share personal information only where necessary — for example with identity-verification and payment providers, with regulators and law-enforcement where required, and with service providers who process data on our behalf under appropriate safeguards. We do not sell your personal information.

Because we operate in Nigeria and the United Kingdom, your information may be transferred between these and other countries. Where we transfer data internationally, we put appropriate safeguards in place to protect it.

We keep your information for as long as your account is active and for the period afterwards required to meet legal, regulatory and accounting obligations. When data is no longer needed we securely delete or anonymise it.

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to request a copy of your data. To exercise these rights, contact us using the details below.

For any privacy questions or to exercise your rights, email support@greengate.ng or write to us at our Lagos or London office listed on the contact page.